Menu
Reply
  • 2
  • 0
  • 0
alan_mcardle
Just joined
75 Views
Message 1 of 3
Flag for a moderator

mobile help

ok, need some urgent help...

as the virgin online chat doesn't work - or is always busy...!

got an old vodafone mobile phone which is pay as you go... I rarely use it and I need to log into my account (online) - but the email address I orignally supplied no longer exists and I had a note of my password - but I requested a new one (as i wasnt able to find my original one at the time) - but the password got sent to my invalid email address...

thus, I need to get a new password, and update the online account with a new email address...

 

some one help?

0 Kudos
  • 3.82K
  • 897
  • 1.7K
Superuser
Superuser
56 Views
Message 2 of 3
Flag for a moderator

Re: mobile help

Hi alan_mcardle,

if you actually mean Vodafone then I suggest that you contact them.

If your SIM is Virgin then you should call customer services on 789 from a Virgin mobile or 0345 6000 789 from any other phone and see if they can help reset your account details.

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

0 Kudos
  • 2
  • 0
  • 0
alan_mcardle
Just joined
50 Views
Message 3 of 3
Flag for a moderator

Re: mobile help

ah - 789 - I'll give them a bell tonight Smiley Happy

 

0 Kudos