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Doddsy2
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mobile forgotten password

Every time I go into my mobile account it won't let me in .I went in to forgotten password.It asks for my E mail address and mobile number,But then it just keeps repeating itself.Even though I am putting in my right details.I need to get into my account.Can someone help.I have this problem all the time

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Re: mobile forgotten password

Hey Doddsy2, 

 

This is currently an ongoing issue with the online accounts and my account APP. There is a team working on this to get this fixed, however to double check your account I will shortly send you over a private message to obtain further information. 

 

Chat to you soon, 

 

Kelly 

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Doddsy2
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Re: mobile forgotten password

Thank you so much .You are very helpful to me.

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Re: mobile forgotten password

Hey Doddsy2, 

 

This is currently an ongoing issue with the online accounts and my account APP. There is a team working on this to get this fixed, however to double check your account I will shortly send you over a private message to obtain further information. 

 

Chat to you soon, 

 

Kelly 

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Doddsy2
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Re: mobile forgotten password

Thank you so much .You are very helpful to me.

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