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kickynarr
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mobile bills

I have been charged with a mobile phone number that I dont recognise, please help

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Forum Team (Retired) Mat_H
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Re: mobile bills

Hi Kickynarr,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you've been charged for a number you don't recognise. So we can get this all sorted, please give us a call on 789 or 0345 6000 789 and our team will get this raised to our fraud department.

 

Let me know how you get on with this.


Thanks,


Mat


Who's who? Find out more about our community members. Good folk to know


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Forum Team (Retired) Mat_H
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Re: mobile bills

HI Kickynarr,

 

How did you get on with this?

 

Please let me know if there's anything that I can do to help Smiley Happy

 

Thanks,

Mat


Who's who? Find out more about our community members. Good folk to know


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sdavis
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Re: mobile bills

Did this get resolved?

I am having the same issue I think - charged for a number I do not recognise and a call I did not make, but for me Virgin are ignoring the issue completely.

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