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jimimpact
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making calls abroad.

Help I am abroad, Canada with my phone and can't make any calls. I am receiving emails and texts but unable to call any local numbers. Registered on Rogers network.
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Enceladus1
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Re: making calls abroad.

Login to your Virgin Mobile online account. Check that the "International call barring" is switched off in Plan and device>Manage my services. This is in addition to having "Roaming" switched on. It might take several hours for the change to propagate. You will likely need to restart the handset periodically and check.the status.

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jimimpact
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Re: making calls abroad.

Thanks will try that
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jimimpact
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Re: making calls abroad.

No joy there will have to wait till I get home and cancel the Virginia contract
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Forum Team
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Re: making calls abroad.

Hi jimimpact

Sorry to hear you're still having issues making calls in Canada.

I've dropped you a PM with some more information - please respond to the PM directly and we'll get you some help with this.

Many thanks

Mark Y
Forum Team

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