Am in France at the moment, i lost my connection to the mobile network two days ago. Am very frustrated as i need to keep in touch with the uk. This also happened to me in June when i was in Ireland. This problem needs to be sorted out as i am paying for a service that i am NOT getting. Please resolve this issue. Suejrae
Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong If you do like my answer please mark it as helpful as it may help others My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.