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juliehamp
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is anyone else having problems with customer services in getting their mobile phone fixed!!!!

Is anyone else having issues in getting their phone fixed. 25 days to input an EMI number is ridiculous

 

What a Joke!!! All you get is the runaround from the Philippines to every call centre- no consistency. 

 

I will not be renewing and very sorry that I have a contract with Virgin Mobile should have gone SIM only and threw it in the Bin!!!!

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Re: is anyone else having problems with customer services in getting their mobile phone fixed!!!!

Hi juliehamp,

 

Welcome to the communitySmiley Happy and thanks for posting

 

Sorry to hear you're having difficulties getting your IMEI number updated.

 

I'd like to help you get this sorted.

 

I will send you a private message shortly (red envelope top left hand side) to gather some details from you.

 

Speak soon.

 

Many thanks

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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