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paulm100
Joining in
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iphone Charger Replacement

Hi,

 

We have had a iphone on contract with Virgin for around 4 months and the charger is no longer working. I cannot find any email contact or online contact form on the Virgin website or help pages so I'm posting here. I don't want to be ringing and being put on hold for ever so I want to deal with this as much as possible without ringing up.

 

How do we get the charger replaced?  I believe it would be covered under warranty so can I take it into a virgin shop for a replacement or can a replacement be ordered online?

 

Unfortunately the website is so bad I cannot find an answer to this anywhere.

 

Any help would be appreciated.

 

Thanks

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KeithW
Fibre optic
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Message 2 of 4
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Re: iphone Charger Replacement

Take it into an Apple store, as it is under warranty they will replace it free of charge

 

Hope this helps

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Koala5
On our wavelength
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Message 3 of 4
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Re: iphone Charger Replacement

Or a Virgin store, or ring 789 from your phone assuming you have managed to charge it.

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alpha123
Up to speed
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Re: iphone Charger Replacement

I wouldnt go to a store with it. When i worked in stores we were never given any spares for anything like that

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