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ccee2010
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iphone 6s plus sim not provisioned

I bought an IPhone 6s plus from apple and then bought a virgin media sim, yet all I get is  'no service' and then when I go into the settings it says 'sim not provisioned'

does any one know how to fix this???

Smiley Happy

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Superuser
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Re: iphone 6s plus sim not provisioned

Hi ccee2010,

 

it sounds like your new SIM might not be activated.

you need to call Virgin mobile customer services on 789 from a Virgin mobile if you already have one.

Or 0345 6000 789 from any other phone and ask the team activate it for you.
(This can take upto 24 hours).

 

AlexKid :-)

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