my iphone 5s will not make calls out it just comes up with 'calling (and number dialled)' and doesn't actually make the call or any sort of ringing tone. When I attempt then to end the call it then appears with 'call ending' which stays that way for about 5 minutes and then goes off. I have no problem receiving calls or sending and receiving texts. I can also use the internet and any app without any problems.
I wonder if anyone knows of a simple fix to save me the frustration of phoning Virgin and speaking to someone who can't understand me nor I them
Thanks Matt, I actually spoke to one of your guys on the phone who was very helpful. After trying to remedy it a few different ways it was advised that I would need a new sim card which I later received in the post.
I have fitted the sim and can now make calls again. Thanks a lot