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grule
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iphone 5 no incoming calls. Sometimes

Quite regularly my iphone 5 on Virgin Australia will not ring or even register a missed call. I have good reception and do not have call divert on. It just doesn't seem to be connected. it seems that if I go to settings - network selection and turn automatic off , then on. the phone gets one call. then if I call again nothing happens. I've repeated this several times using two phones and everytime i turn the auto off then on i can receive one call.

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J0hn
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Re: iphone 5 no incoming calls. Sometimes

The link is posted in one of the first couple of posts, just start from the top Smiley Happy


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Superuser
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Re: iphone 5 no incoming calls. Sometimes

Hi grule,

 

are you a Virgin Mobile UK customer currently visiting Australia and having trouble with roaming on your phone?

Or should you actually be posting on: https://community.virginmobile.com.au/

 

AlexKid :-)

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grule
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Re: iphone 5 no incoming calls. Sometimes

no i'm australian in australia. using virgin australia

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Superuser
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Re: iphone 5 no incoming calls. Sometimes


grule wrote:

no i'm australian in australia. using virgin australia


 

Hi grule,

then you're on the wrong forum.

Virgin Mobile UK is a separate company. Use the link I provided to the Australian version of this forum.

Good luck Smiley Happy

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
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grule
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Re: iphone 5 no incoming calls. Sometimes

ahh i was afraid of that but thought it might be a global iphone problem.  thanks for your advice, sorry i didnt get that link

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J0hn
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Re: iphone 5 no incoming calls. Sometimes

The link is posted in one of the first couple of posts, just start from the top Smiley Happy

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Forum Team (Retired) BenD_H
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Re: iphone 5 no incoming calls. Sometimes

Hi Grule,

 

Thank you for coming in and posting your message, it's great to see our friends from across the water Smiley Happy

 

I hope you ahve been able to find what you have been looking for and by all means, you are certainly welcome here, althought we'd a be a little limited to things such as account info and a few settings on your phone.

 

If you need any further assistance, please let any of the Team and Community know and all the best with the iPhone 5 Smiley Happy

 

Take care.

Ben


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