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bettysands
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ipad not charging

Hi I upgraded my phone and went for the ipad and iphone package back in November 2016. The ipad is now not working and will not charge. I've gone through the apple fixes and still not working also I've tried ringing virgin and keep getting dead call tone when i get put through to the department.

I need to arrange return and get a replacement for the ipad or have it repaired. How do i go about getting this done.

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enlli
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Re: ipad not charging

My advice would be not to return it to Virgin's repairers (read some of the comments on here)

Rather go through Apple themselves. You will have to book an appointment at an Apple Store, but I think you will find it worth the extra effort.


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enlli
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Re: ipad not charging

My advice would be not to return it to Virgin's repairers (read some of the comments on here)

Rather go through Apple themselves. You will have to book an appointment at an Apple Store, but I think you will find it worth the extra effort.

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bettysands
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Re: ipad not charging

ok will try that thanks

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