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redgy
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iPhone won't reconnect to Virgin back in UK

Hi

I went to Spain this week for a few days and took my iPhone 5c with me. I didn't do anything before I went and it connected to Orange Spain as the carrier there just fine, but now I have returned to the UK, my phone hasn't reconnected to Virgin as its carrier (or indeed any carrier). WiFi is working fine, as is the rest of the phone's apps and functions, I just can't call or text or receive calls or texts.

I came back over 36 hours ago now, have turned the phone on and off many times, plugged it into my computer, etc., and nothing seems to kickstart it finding the network, so I am still without a working phone.

Help!

Thanks

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Superuser
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Re: iPhone won't reconnect to Virgin back in UK

Hi redgy,

are you able to go into the phone's network settings and "manually select network"

If so try selecting EE.

AlexKid :-)

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redgy
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Re: iPhone won't reconnect to Virgin back in UK

Thanks - I worked this out from the page on the Help area just after I posted this, and managed to manually select Virgin.

It might be worth putting this in the same area as all topics about going abroad, as I had to search a bit to find this.

Thanks again

Rachel

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