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Hotspur
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Message 51 of 124
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Re: Unsupported SIm

Phone EE will cost £8.99 but I was unlocked within 24 hours!
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Curlywurly1
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Message 52 of 124
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Re: iPhone unlock request

Thanks, that's useful to know. I think I'm also going to have to resort to getting it unlocked through EE - I've been waiting since 9 January! 😡
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jodi79
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Message 53 of 124
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Re: iPhone unlock request

My phone says not supported it’s not on it an iphone5c. The IMEI number is 

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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thecaroljs
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Message 54 of 124
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Re: iPhone unlock request

Hello I inserted my new sim this afternoon and my phone is now lock. Could you please help.
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Torontogill
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Message 55 of 124
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Re: iPhone unlock request

Morning,

I have the same issue with my sons iPhone, received the new SIM on Saturday he put it in last night it came up with the not supported message now his phone is locked to EE.

 

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willo2
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Message 56 of 124
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Re: iPhone unlock request

I have received my new purple sim this morning for my iPhone (never been locked to any network) and it has the same issue of lots of other people on this forum, sim not supported. After after having spoken to virgin mobile it will take between a minimum of10 days and up to 30 days to get this unlocked. Seriously, what kind of customer service is that?? You can put the sim into a spare phone if of course you have one? Come on Virgin, you can do better than that.

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simoneverington
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Message 57 of 124
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Re: iPhone unlock request

Same as everyone. I’ve received 2 new SIM cards and both are not supported. Please unlock my phones!
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sophiek122
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Message 58 of 124
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Re: iPhone unlock request

My iPhone comes up with SIM not supported 

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gregbaxter
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Message 59 of 124
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Re: iPhone unlock request

I need my 5c unlocking for the new purple sim

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Beccyskip79
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Message 60 of 124
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Re: iPhone unlock request

Please can you help with unlocking my phone? It's an iPhone 4s and been on Virgin previously, was sent a new sim about a month ago with the sim unlock error. Been in touch with customer services at least 6times each telling me different and it's locked to ee! Will take 5 working days then rang back to be told will take 10 working days!! Rang back again after this and told a technician will ring me which they haven't??? Please help I've been without a phone for over a month now 😭