I have an iPhone 6 and a 4G plan with a new 4G enabled sim and refresh date has passed so I should be getting 4G but I can only get 3G.
Looking around the forums I can see the potential issue maybe something to do with APN settings. I can not access the manual APN settings on iPhone but am running iOS 10.2.1 and carrier Virgin 27.1. I have also recently completely reset factory settings and still no luck.
I previously downloaded the VM WiFi app which came with some configure settings, so if somebody from Virgin Mobile is reading this and can maybe send me new config settings which maybe changes this and enables 4G that would be great. (I'm just guessing that's how this works)
All help is appreciated and I'm looking forward to fast 4G !! Thanks, JBetts97.