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chap1956
Joining in
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iPhone 6 and iTunes help

Just bought an iPhone 6 and transferred to a nano sim. I though I could just plug the new phone in and it would back up all my music but when I do plug it in, I get a message saying it can't be used and to download the latest iTunes. However the latest iTunes is already installed on the phone and as it won't connect to my Mac, I can't synch my music My Mac is OS X version 10.6.8. The other issue I have is that on my iPhone 4s, I wanted to return it to factory settings but forgot to turn off 'Find my Phone' and it won't allow me to restore . I've not been able to turn it off because it won't connect to the Apple server. Any ideas anyone?

[MOD EDIT: Subject heading changed to assist community]

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KAM1979
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Re: iPhone 6 & iTunes help

Hi There,

I had an issue like this with my iPad, I had to log on to iCloud - https://www.icloud.com/

In this dashboard you can turn off Find My iPhone and may other features.

With the iTunes issue, are you able to uninstall it and reinstall it?  sometimes that helps with software glitches.

Hope this helps

 

Smiley Happy  

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