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Carlyc
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iPhone 5s voice mail not working

Hi,

When people call me there isn't an option for anyone to leave a message it just rings out.

As far as I can tell voicemail is set up, when I call it gives me the option to add a greeting which I have and says alerts are on.

Any ideas of a quick fix before I try call virgin tomorrow?

Thank you
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J0hn
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Re: iPhone 5s voice mail not working

Calling would be best, sadly voicemail is not as simple as you might hope, if your getting into the mailbox but callers can't leave a message it may need switching off and back on at the network end
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Carlyc
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Re: iPhone 5s voice mail not working

Thanks I will do! Bit annoyed as I just assumed it was on all this time. I just read a similar post on this board and checked my online account to check voice mail was on and it is so I have no idea what's going on.
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J0hn
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Re: iPhone 5s voice mail not working

It's set otherwise you'd not be getting the message on 222, obviously not correctly setup
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