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MJ2
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iPhone 5s sim

I have an iPhone 4s and have been given an iPhone 5 s . The sim appears different, how should I go about obtaining a replacement.

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Superuser
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Re: iPhone 5s sim

Hi MJ2,

you need to call Virgin mobile customer services on 789 from your Virgin mobile or 0345 6000 789 from any other phone and request a SIM of the correct size (I believe you wish to go from micro to nano).

You may have to pay for postage:
It can take 3-5 working days for Royal Mail at 99p.
Or Yodel 24 hour courier service at £2.99.

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


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  • 3.83K
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Superuser
Superuser
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Message 2 of 2
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Helpful Answer

Re: iPhone 5s sim

Hi MJ2,

you need to call Virgin mobile customer services on 789 from your Virgin mobile or 0345 6000 789 from any other phone and request a SIM of the correct size (I believe you wish to go from micro to nano).

You may have to pay for postage:
It can take 3-5 working days for Royal Mail at 99p.
Or Yodel 24 hour courier service at £2.99.

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.