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eva169
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i want to change from £7 sim to a £15 sim but wont let me online pls help ?

trying to change my tariff online for Sim only wont allow me please help

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Re: i want to change from £7 sim to a £15 sim but wont let me online pls help ?

Hi eva169,

 

Sorry to hear your having difficulties upgrading online.

 

Due to security and the nature of the forums we process any account changes to your mobile account information. 

 

In this instance I would recommend calling our mobile team on 789 or alternatively 0345 6000 789 to take a look at this for you.

 

Let us know how it goes.

 

Take care

 

 

Stephen_B
Community Moderator

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