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broms01
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i have been trying for days to be connected ..its disgraceful..

i hve a weak heart and need 24/7 phone...been promised connection for 4 days but lies lies lies

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Forum Team
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Re: i have been trying for days to be connected ..its disgraceful..

Hi broms01

 

Welcome to the community Smiley Happy

 

I'm really sorry to hear about the issues you're having with the phone - we'd love to help out with this.

 

Could you let us know a little more about what's happening here?

 

Have you ordered a new phone from us, or are you having issues with the service at the moment?

 

Have we been able to explain why the service wasn't connected?

 

Keep us posted on it.

 

Many thanks

Mark Y
Forum Team

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