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Bunnypaws
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how do I unlock my screen for ZTE Blade mini Q? Daughter has changed/forgotten password

My eight year old has changed and forgotten the password on my mobile and after numerous attempts I still cant unlock my screen Smiley Sad How do I unlock to reset it, hope someone can help!

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Forum Team (Retired) Mat_H
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Re: how do I unlock my screen for ZTE Blade mini Q? Daughter has changed/forgotten password

Hi bunnypaws,

 

Welcome to the forums Smiley Happy Sorry to hear you're locked out of the phone. I'll do all I can  to get this sorted for you.  When you try and unlock the phone, is there a reset passcode option?

 

Let me know as soon as you can.


Thanks,

Mat


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Bunnypaws
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Re: how do I unlock my screen for ZTE Blade mini Q? Daughter has changed/forgotten password

Hi Mat Smiley Happy

 

Just saw your reply! There was no reset passcode option, so I ended up restoring my phone to factory settings, I didn't want to try too many times to enter passwords my little one said 'it might be...' in case I locked my phone completely. Thanks for offering to help Smiley Happy 

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Forum Team (Retired) Mat_H
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Re: how do I unlock my screen for ZTE Blade mini Q? Daughter has changed/forgotten password

Glad to hear you got it sorted Bunnypaws Smiley Happy

 

We're here if you have queries!

 

Thanks,


Mat


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