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steveh37
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how can i show the name of the person i called on my phone bill

how can i show the name of the person i called on my phone bill its done it in the past but not doing it now

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steveh37
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Re: how can i show the name of the person i called on my phone bill

This is what I had on an old bill from last month

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Forum Team (Retired) Mat_H
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Re: how can i show the name of the person i called on my phone bill

Hi Steveh37,

 

Welcome to the forums Smiley Happy

 

I'm afraid that this feature isn't possible on our online accounts. Sorry that I couldn't help further with this.

 

Let me know if you have any other queries.

 

Thanks,


Mat


Who's who? Find out more about our community members. Good folk to know


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Superuser
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Re: how can i show the name of the person i called on my phone bill


steveh37 wrote:

how can i show the name of the person i called on my phone bill its done it in the past but not doing it now


I've been with Virgin Mobile for eight years and have never had the ability to put names on my bill instead of numbers.

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steveh37
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Re: how can i show the name of the person i called on my phone bill

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steveh37
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Re: how can i show the name of the person i called on my phone bill

This is what I had on an old bill from last month

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steveh37
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Re: how can i show the name of the person i called on my phone bill

sorry about this its the only way I know how to show you what I mean instead of numbers it gave you the option to change them to names so you know who you had called
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steveh37
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Re: how can i show the name of the person i called on my phone bill

so why was it showing on my bill last month and not this month. If it cant be done how come it did do it

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Superuser
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Re: how can i show the name of the person i called on my phone bill

Looks like if you go into online billing and click on each number, you can give them a more "user friendly" name on the bill.

 

No idea why you'd have lost any you've already set up.

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steveh37
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Re: how can i show the name of the person i called on my phone bill

Thanks for your reply.  Thats exactley what I thought but it has and this time it doesnt even give me the choice of changing the phone number to a name. Before I hovered over the phone number and it gave me that option,  this time nothing. happens

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steveh37
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Re: how can i show the name of the person i called on my phone bill

I told you how but have you ever tried it, and if you had how long ago has it been available.  Surely this is a good tool and it great to know who you have called when checking your bill.

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