got through to phillipines last night and jeesh they are no help whatsoever.
my mobile is only accepting text messages and incoming calls i cannot text go on internet and if i ring 789 it says calls to this number are barred. this is a PAYG mobile i have.
and **bleep** is up with live help its always busy **bleep**
as this sounds like a problem with your account I'm afraid that it will be necessary to call again and speak to Virgin customer services 0345 6000 789 from any phone.
Hopefully you will get a more useful team member on your next call who may be able to resolve this for you.(Whenever I feel like I'm getting nowhere, I just politely end the call and redial.)
If you want to say thanks > click 'Kudos'.Answered your question? > click 'Mark as Helpful Answer' also.
is there a freephone number as last time i rang that other number i was on the phone to another donkey for over 1 hour
only 789 from a Virgin mobile or 150 from a Virgin land line.