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lathmeister
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help

got through to phillipines last night and jeesh they are no help whatsoever.

my mobile is only accepting text messages and incoming calls i cannot text go on internet and if i ring 789 it says calls to this number are barred. this is a PAYG mobile i have.

 

and **bleep** is up with live help its always busy **bleep**

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Superuser
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Re: help

Hi lathmeister,

as this sounds like a problem with your account I'm afraid that it will be necessary to call again and speak to Virgin customer services 0345 6000 789 from any phone.

Hopefully you will get a more useful team member on your next call who may be able to resolve this for you.
(Whenever I feel like I'm getting nowhere, I just politely end the call and redial.)

AlexKid :-)

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lathmeister
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Re: help

is there a freephone number as last time i rang that other number i was on the phone to another donkey for over 1 hour

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Superuser
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Re: help

Hi lathmeister,

only 789 from a Virgin mobile or 150 from a Virgin land line.

AlexKid :-)

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