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alece1
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Message 1 of 22
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google+

I can't use google+ get msg saying not allowed by domain administrator. Why?
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bjones371
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Message 2 of 22
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Re: google+

Is your phone connected to a work email account or anything like that? They can sometimes define policies that are applied to your phone as a condition of being able to access the work email system - for example they may be able to "wipe" your phone remotely from the email system should you lose it. Restricting Google+ might be a part of the restrictions being applied.

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alece1
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Message 3 of 22
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Re: google+

No just a normal virgin mobile account.
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Forum Team
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Message 4 of 22
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Re: google+

Hey alece1

 

Welcome to the community, I'm sorry to learn about the problems you're experiencing at the moment.

 

How are you accessing Google+? Are you using the app? If so, what stage do you get the error message? 

 

Look forward to hearing from you

Craig


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alece1
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Message 5 of 22
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Re: google+

Accessing thru app. Get msg wen I try to create profile or access posts already on (2)
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Forum Team (Retired) Mat_H
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Message 6 of 22
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Re: google+

Hi Alece1,

 

Thanks for your reply Smiley Happy

 

I'm not sure exactly why you're getting this message. It sounds like it may be an issue with the google account.

 

What phone are you using currently? Let me know as soon as you can.

 

Thanks,

Mat


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alece1
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Message 7 of 22
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Re: google+

Hi Mat,
My current phone is a samsung galaxy S5
alec
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alpha123
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Message 8 of 22
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Re: google+

possibly related to the throttling google services?

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Forum Team (Retired) Mat_H
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Message 9 of 22
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Re: google+

Thanks for letting me know Alec Smiley Happy 


It sounds like we need to remove the Google account on the phone and re-add it. To do this, go into Settings > Accounts > Google > Select the account > press the 3 dots > Remove account.

 

Let me know how you get on.


Thanks,


Mat


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alece1
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Message 10 of 22
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Re: google+

Hi Mat,
I had 3 accounts on google one gmail & two with my virgin e-mail addresses. I have removed the main one but now when I try to access google+ I am directed to my virgin log on page. When I put in user name & password I get a page not available screen from google. I am now not able to access google + at all thru the app.
alec
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