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beckiejohnson1
Joining in
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getting intouch

They have cut off my phone . Even though i pay every month cause i gone over my limit. Its not letting me ring none of them free number what can i do to get intouch with them.
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enlli
Knows their stuff
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Re: getting intouch

Use 0345 6000 789 from another phone

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Superuser
Superuser
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Re: getting intouch

Hi beckiejohnson1,

 

you may be able to use the web chat option to speak to an advisor starting from here: Help and Support - Contact Us > Mobile > Mobile not working > Chat online.

The advisors are often busy though so you may not get connected straight away.

 

Or if you have access to another phone, call on 0345 6000 789.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

 

 

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