I've replied to your other thread here regarding this
Who's who? Find out more about our community members. Good folk to know
Thanks for your reply Liza11
I'm afraid I'm unable to track order numbers from my side. I can see if an account has potentially been set up for you.
Are you able to PM me your full name and postcode?
You can do this by clicking on the image of my face and selecting the send me a message option on the right hand side.
Let me know as soon as you can.