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liza11
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galaxy s6 and tab

Hi ive placed and order a week ago now got one email but no tracking email to see when it will be delivered things like this are usually pretty fast?
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paulphillips
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Re: galaxy s6 and tab

I received a tablet, but no Phone!!, (read my post..)

I am now being charged as though I have received the phone!

be careful!

as usual I have had no help resolving this issue! 

Well Done TEAM VIRGIN.... terrible customer service again...

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liza11
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Re: galaxy s6 and tab

Oh hell hoping to get this sorted asap as the tab was for my daughter a cmas presant. Hope y get urs sorted asap too
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Forum Team (Retired) Mat_H
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Re: galaxy s6 and tab

Hi both,

 

I'm really sorry to hear that you've had issues with ordering the phone and tablet. We want to get this all sorted for you.


The quickest way to get to the bottom of this is to give us a call on 789 or 0345 6000 789. The team will be able to find out exactly what's happened.

 

Paulphillips, you mentioned that you've had some issues with our team, can you let me know what happened?

 

I really want to get it fixed as soon as possible for you.

 

Looking forward to hearing from you both Smiley Happy


Thanks,

Mat


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