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gask25
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forgot my pin for mobile rescue

forgot to change my details for phone with insurance so do not have pin code to give me

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Superuser
Superuser
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Re: forgot my pin for mobile rescue

Mobile Rescue has been discontinued - see this information:

 

http://www.newasurion.com/virgin

 

Mobile Rescue… it’s gone!

We recently let you know that we would be removing our Mobile Rescue app on 1st October. The app doesn’t work any more, so we’d recommend you delete it from your phone. If you have locked your phone unintentionally, please call us on 0345 030 3291 and we’ll help you get it sorted.

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I work for Virgin Media - but all opinions posted here are my own
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gask25
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Re: forgot my pin for mobile rescue

have been on to newasurion but cant help because it is not on there data base

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Forum Team (Retired) Mat_H
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Re: forgot my pin for mobile rescue

Hi Gask25,

 

Welcome to the forums Smiley Happy

 

I'm really sorry to hear that New Asurion couldn't help with this. Did they offer you any alternatives to get this sorted?

 

Let me know as soon as you can.

 

Thanks,

Mat


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