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leah_no1auntie
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finally getting somewhere...........

so after 33 days of being messed about by virgin mobile I am now finally getting somewhere im now set up with my new iphone 6 and my unlimited tariff so hopefully come the end of the month when im due my bill it will be the correct amount and not 3 times over what it should be !!!! ................here's hoping Smiley Very Happy

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Re: finally getting somewhere...........

Hi leah_no1auntie,

 

Sorry to hear about your difficulties getting set up on your mobile.

 

You can keep an eye on your usage by downloading the virgin your account app to your phone. You can also check your phone package by logging into your account on our Virgin Mobile site.

 

Hope this helpsSmiley Happy

Stephen_B
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The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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leah_no1auntie
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Re: finally getting somewhere...........

I always keep an eye on it and never ever go over my allowances it's just virgin mobile messing up yet again
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