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Dutchy54
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error 404 on my mobile account page

When on my mobile account web page and clicking on my mobile phone details, it comes up with error 404. I puchased the phone from Virgin and this page used to give information such as your PUK number and IMEI number, but it just gives this error message now.

What has gone wrong and how do I get the information without having to phone up Virgin? 

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Forum Team
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Re: error 404 on my mobile account page

Hi Dutchy54,

Sorry to see you are having errors when looking at your mobile account.

It sounds like there is something we need to take a closer look at for you, so I will send you a PM with further details.

Look forward to hearing from you.

Regards

Liam_T
Forum Team

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