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Cstep054
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email address for virgin pleas.

I reported my phone lost only to find it. Virgin have switched off my sim card and I can't find an email  address for them to order a new sim card. Please help. I have no phone to call them.

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Superuser
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Re: email address for virgin pleas.

Hi Cstep054,

I'm afraid that there isn't an email address for Virgin Mobile.

You can get in touch using the web chat here: Help and Support - Contact Us > Mobile > Mobile not working > Chat online.

Although the advisors are often busy so you may not get connected straight away.

Or give the Virgin mobile team a call on 0345 6000 789 from any phone & request a new SIM 

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


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enlli
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Re: email address for virgin pleas.

There is no email address.

You can phone them from any other phone on 0345 6000 789

You may have to beg, borrow or use a payphone, I'm afraid

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Superuser
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Helpful Answer

Re: email address for virgin pleas.

Hi Cstep054,

I'm afraid that there isn't an email address for Virgin Mobile.

You can get in touch using the web chat here: Help and Support - Contact Us > Mobile > Mobile not working > Chat online.

Although the advisors are often busy so you may not get connected straight away.

Or give the Virgin mobile team a call on 0345 6000 789 from any phone & request a new SIM 

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.