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greenma
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Message 1 of 21
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data bundles GONE !!

Ok so I've got a virgin media Pay as you go sim and often ...or used to buy the data5 1gb data bundle.

If i try to buy it now all I get in reply is

"sorry that's not something we offer"

Have the data bundle been stealthily removed.

I hope not...its one of the main reasons I got a virgin sim

 

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Forum Team (Retired) Mat_H
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Message 2 of 21
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Re: data bundles GONE !!

Hi greenma,

 

Thanks for your post Smiley Happy

 

That's really odd! We still offer the bundle Smiley Happy Give us a call on 789 or 0345 6000 789 and we'll get this all sorted for you.

 

Let me know how you get on.


Thanks,

Mat

 


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greenma
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Message 3 of 21
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Re: data bundles GONE !!

Still wont work via text message, Buy Data5  not working still getting "Thats not some thing we offer"

well phoned 789 ... nice helpfull fella added a the 1gb data bundle for me...

 

we'll see at month end if I can cancel it via text or if I have to phone up.

 

 

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paperclip
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Message 4 of 21
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Re: data bundles GONE !!

Not trying to be funny or anything but is anything working properly online that's related to virgin media?
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Bumo_b
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Message 5 of 21
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Re: data bundles GONE !!

Sadly little seems to be working at Virgn at the moment, the new tariffs have not been explained to staff. The stores still have old tarriffs in their books and on display in some occasions and the website is woefully bad. To top it of, the foreign call centre seems blissfully ignorant of any changes.

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Forum Team (Retired) Mat_H
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Message 6 of 21
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Re: data bundles GONE !!

Glad to hear we got this added on for you Greenma Smiley Happy

 

Please let me know if you have any other queries.


Thanks,

 

Mat
 


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greenma
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Message 7 of 21
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Re: data bundles GONE !!

Ok so just found out its now called 1GBDATA   not DATA5 anymore that'll be why it didn't work Smiley Wink

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Forum Team (Retired) Mat_H
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Message 8 of 21
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Re: data bundles GONE !!

Thanks for coming back to me Greenma Smiley Happy

 

Sorry for any confusion caused! Glad to hear it's all sorted Smiley Happy

 

Let me know if you need anything.


Mat


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MarcNoord
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Message 9 of 21
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Re: data bundles GONE !!

Can someone kindly post the options for data bundles for pay as you go along with the instructions for adding (and canceling) each? Strangely, there is no mention of data bundles any longer on the website. Thank you.
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Sololobo
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Message 10 of 21
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Re: data bundles GONE !!

Hit Mat_H,

 

Do you actually feel you have done anything constructive to help the OP?

 

Your actual input comprised of:-

 

Hi greenma,

 

Thanks for your post :smileyhappy:

 

That's really odd! We still offer the bundle :smileyhappy: Give us a call on 789 or 0345 6000 789 and we'll get this all sorted for you.

 

Let me know how you get on.


Thanks,

Mat

 

Glad to hear we got this added on for you Greenma :smileyhappy:

 

Please let me know if you have any other queries.


Thanks,

 

Mat

 

Thanks for coming back to me Greenma :smileyhappy:

 

Sorry for any confusion caused! Glad to hear it's all sorted :smileyhappy:

 

Let me know if you need anything.


Mat

 

 

How about actually providing support instead of just providing platitudes?




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