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johnnyc83
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contract

Hi

I placed an order wednesdat night for a mobile phone i received 3 emails the last one i got said there had been a technical glitch and it would be processed within 24 hours not heard anything from anyone no email nothing can you advise whata happening
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Forum Team (Retired) Mat_H
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Message 2 of 9
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Re: contract

Hi Johnnyc83,


Welcome to the forums Smiley Happy

 

We want to get to the bottom of what's happened here. I've sent you a PM detailing the next steps. You can view this by clicking the purple envelope in the top right.

 

I'm really sorry that you've heard nothing since ordering. We'll do all we can to get this sorted for you.


Thanks,

Mat


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johnnyc83
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Message 3 of 9
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Re: contract

Theres nothing in the purple envelope
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Forum Team (Retired) Mat_H
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Message 4 of 9
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Re: contract

Hi Johnnyc83,

 

I've just checked this and you should've received the PM for this Smiley Happy


Let me know if you still can't see it.


Thanks,

Mat


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Forum Team (Retired) Mat_H
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Message 5 of 9
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Re: contract

Hi Johnathan Smiley Happy


Thanks for your patience while I look into this.

 

Did you set up a password on the account? If so, are you able to let me know 3 characters of it so I can look into this?

 

Thanks,

Mat


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johnnyc83
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Message 6 of 9
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Re: contract

{Removed Personal Information}

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Forum Manager
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Message 7 of 9
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Re: contract

Hey johnnyc83,

Just to let you know I've removed your password details, as it's never a good idea to share stuff like this in an open forum. If you can drop Mat_H a private message with the information that would be great.

Cheers,

Pete


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Forum Team (Retired) Mat_H
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Message 8 of 9
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Re: contract

Apologies on my behalf Johnnyc83. I asked for this in a public post instead of a PM.

 

Thanks,

Mat


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Forum Team (Retired) Mat_H
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Message 9 of 9
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Re: contract

Hi Johnnyc83,

 

I can see that you've called  us today did you get to the bottom of the issue?

 

Thanks,


Mat


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