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rachdrew147
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contract nearly ended

hi my mobile contract is due to end on the 19th june 2015 when could i ring up for a upgrade for a new phone Smiley Happy

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Forum Team
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Re: contract nearly ended

Hi rachdrew147,

 

Welcome to the community and thanks for posting.

 

Good news, you can upgrade your phone within 30 days of the contract end date. Why not take a look at what we have to offer ready for your upgrade.

 

Hope this informations helps.

 

Thanks


Rich
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Forum Team (Retired) Mat_H
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Re: contract nearly ended

Hi Rachdrew147 Smiley Happy You can give us a call on 789 or 0345 6000 789 from any other phone when you make your next payment. The team may be able to process an early upgrade.

 

With regards to upgrading more than 1 phone, this will depend on their contract expiry date. If there's more than a month remaining, you would need to pay off the rest of the contract.

 

Let me know how you get on.

 

Thanks,

 

Mat
 


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barry21
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Re: contract nearly ended

If I was you i'd call them on the 13th of May and they will probably let you upgradey(if you are upgrading on the phone, I would as they offer the better deals)

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Message 3 of 7
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Re: contract nearly ended

Hi rachdrew147,

 

Welcome to the community and thanks for posting.

 

Good news, you can upgrade your phone within 30 days of the contract end date. Why not take a look at what we have to offer ready for your upgrade.

 

Hope this informations helps.

 

Thanks


Rich
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rachdrew147
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Re: contract nearly ended

I have a payment due to come out on the 5th may can I ring up then im after 4 Samsung galaxy s6 will I be able to order all 4
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Forum Team (Retired) Mat_H
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Message 5 of 7
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Helpful Answer

Re: contract nearly ended

Hi Rachdrew147 Smiley Happy You can give us a call on 789 or 0345 6000 789 from any other phone when you make your next payment. The team may be able to process an early upgrade.

 

With regards to upgrading more than 1 phone, this will depend on their contract expiry date. If there's more than a month remaining, you would need to pay off the rest of the contract.

 

Let me know how you get on.

 

Thanks,

 

Mat
 


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rachdrew147
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Re: contract nearly ended

His mat thanks for your reply I rang up yesterday and I am now sat with my new phone. Very happy customer
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Forum Team (Retired) Mat_H
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Re: contract nearly ended

HI Rachdrew147,

 

Thanks for coming back to me Smiley Happy

 

I'm really glad you've got your new phone!

 

Let me know if you need anything at all.

 

Thanks,

Mat


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