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Bazil78
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contract mobile

I ordered a contract mobile from virgin they sent an order form and say i'll get an email within24 hours does that mean i'v been accepted?
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enlli
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Message 2 of 6
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Re: contract mobile

No, it means that their ordering system is still suffering from the 'technical glitch' which is getting near to 5 months of ongoing problems.

Suggest you call them on 789 from a Virgin phone or 0345 6000 789 from any other

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Forum Team (Retired) Mat_H
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Re: contract mobile

Hi bazil78,


Welcome to the forums Smiley Happy


I'm really sorry that you haven't heard anything since ordering the phone. I want to look into this for you.

 

So we can do this, I've sent a PM your way. You can view this by clicking the purple envelope in the top right.


Thanks.

 

Mat


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Daz20151
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Re: contract mobile

I've got the same problem, not heard nothing since the message about the glitch. Need a phone asap but may have to go other provider
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Forum Team (Retired) Mat_H
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Re: contract mobile

Hi Daz20151,


I've replied to your other post regarding this Smiley Happy

 

Thanks,

Mat


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Bazil78
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Message 6 of 6
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Re: contract mobile

You would probably be better to I have even though i had alot of aggro getting it from them they messed up the order 3 times I had 3 credit checks done in 3 days by the same company even though I was accepted then they tried to charge me for my landline which is not with them I would have rather been with virgin as it was a better package but I have a contract now so i'll see how it goes
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