Menu
Reply
  • 1
  • 0
  • 0
suewillingham
Just joined
50 Views
Message 1 of 2
Flag for a moderator

contact problems

 

Hi

Trying to cancel a uk sim account from usa can not get through via mobile and need a way to do this via email

Getting very frustrating and expensive

0 Kudos
  • 3.82K
  • 895
  • 1.7K
Superuser
Superuser
37 Views
Message 2 of 2
Flag for a moderator

Re: contact problems

Hi suewillingham,

 

there is no email.

You may be able to use the web chat option to speak to an advisor starting from here: Help and Support - Contact Us > Mobile > Mobile billing and payments > Chat online.

The advisors are often busy though so you may not get connected straight away.

 

Or call Virgin Mobile UK support line on: +447953 967 967.

 

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

0 Kudos