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maceyy
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charged twice a month for phone simcard

Hi could someone tell me why I am getting charged twice for my simcard off virgin, I pay £10 which my bill is on the 19th but I also have to pay £6 on the 2nd can someone tell me why please?
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Forum Team (Retired) BenD_H
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Re: charged twice a month for phone simcard

Hi Maceyy,

 

Thank you for coming in and posting about the SIM and the incorrect billing.

 

While I am able to look into this for you, I will need some additional information to help. I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy If you can have a little look inside your 'Inbox', you'll see one there.

 

Many thanks.

Ben


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