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peter_c2a
Joining in
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changing sim only tariff

Hi,

I am trying to upgrade from £8 per month sim only tariff to £10 per month which includes 1GB of data. Under "change tariff" tab I can only see £12 and £15 options. The £12 option appears to offer the same benefits as the missing £10 option.

Is the £10 tariff limited to new customers only?

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teabag
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Re: changing sim only tariff

Hi peter_c2a

 

When looking under "change my tariff" you are always listed old tariffs, to change to one of the new tariffs, you'll need to ring in on 789 from your mobile, take the "thinking of leaving us" option during office hours and you should be answered by someone in the UK.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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