hi new to virgin but cannot register a account from my new sim?
its all working have the app installed too but cannot register online account.everytime i put sim number in it says it does`nt recognise the number and goes yellow in the box?
can anyone help me with this please driving me mad.
in answer to my to my own question.
had to type in the numbers from right side keypad and not top numbers or copy and paste.
does`nt recognise them otherwise for some reason but up and running now finally,
hope this helps anybody else.