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zenith66
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cant register mobile account?

hi new to virgin but cannot register a account from my new sim?

its all working have the app installed too but cannot register online account.everytime i put sim number in it says it does`nt recognise the number and goes yellow in the box?

can anyone help me with this please driving  me mad.

cheers

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zenith66
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answer

in answer to my to my own question.

had to type in the numbers from right side keypad and not top numbers or copy and paste.

does`nt recognise them otherwise for some reason but up and running now finally,

hope this helps anybody else.

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