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liambee
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cant log in into mobile account

every time i try to log into my account it comes up "oppps something went wrong"!?

i recently orderd a sim from e2save and have only been a customer for 4 days and i havent been able to log into my account! i try to reset password and it texts me one but still same error!

OOPS...

We're having a few technical problems at the moment. Our team are onto it and we're working as fast as we can to fix it.

 

im glad im only on a 30 day rolling if this isnt sorted im leaving! ive emailed virgin with no reply!

 

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Rijo1880
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Re: cant log in into mobile account

Same for me , tried calling Helpdesk to check balance , the agent was useless

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defected_sound
Fibre optic
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Re: cant log in into mobile account


liambee wrote:

every time i try to log into my account it comes up "oppps something went wrong"!?

i recently orderd a sim from e2save and have only been a customer for 4 days and i havent been able to log into my account! i try to reset password and it texts me one but still same error!

OOPS...

We're having a few technical problems at the moment. Our team are onto it and we're working as fast as we can to fix it.

 

im glad im only on a 30 day rolling if this isnt sorted im leaving! ive emailed virgin with no reply!

 


Hi liambee ,

 

Give them a call, they should be able to sort it for you on the phone.

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funkyt1973
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Re: cant log in into mobile account

Im apparently not me.... asks for email address last name and phone no.... and im told im not able to be found??
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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Re: cant log in into mobile account

Hi Funkyt1973,


Thanks for posting Smiley Happy

 

I want to get this login issue sorted for you. Are you able to try and register with a different email address to see if this works?


Let me know how you get on. I'm here if you need me.


Thanks,

Mat


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