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lapickiadam
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cannot send texts

I can receive texts , make and receive phone calls but cannot send any text to any number - "Message not sent"

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Re: cannot send texts

Hi lapickiadam,

 

Welcome to the community and thanks for posting. I'm very sorry to hear you're not able to send text messages.

 

What is the make and model of handset you're using?

When did you notice this stopped working?

Is your SMS Centre number set to +447958879890?

 

Thanks


Rich
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lapickiadam
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Re: cannot send texts

The phone I am using is:

Sudroid 2.4inch MINI Smart Phone Android 4.3 MTK6572 2 SIM WIFI 3G

but through Amazon.co.uk

Yes I was already checking the SMS Centre number set to +447958879890 following your telephone support technicians

It stopped working around October 11th, 2017

 

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Re: cannot send texts

Are you texting a UK or international number?

If you put the SIM card in another handset does the same happen?

 

Thanks


Rich
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lapickiadam
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Re: cannot send texts

I have tried UK and international (Irish) numbers with the same results. I don't have any other handset to try. Is it possible to get a replacement SIM card to try?

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