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biff2005
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cancelled mobile contract

please delete message

 

this has been solved..

 

 

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Superuser
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Re: cancelled mobile contract

Hi Biff2005,

 

are you taking into account the necessary 30 day notice period?

As this forum is mainly a platform for customers to help and advise one another issues such as yours relating to your account cannot be dealt with here by users.

It is however monitored by Virgin staff and one may contact you about this.

Your best option though would be to call customer services on 0345 6000 789 (standard rate call) and talk to them.

 

AlexKid :-)

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Forum Team
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Re: cancelled mobile contract

Hi biff2005

Thanks for getting back in touch Smiley Happy

It's great to hear you've got this sorted out now.

Give us a shout if there's anything else we can help out with.

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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Superuser
Superuser
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Message 2 of 4
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Helpful Answer

Re: cancelled mobile contract

Hi Biff2005,

 

are you taking into account the necessary 30 day notice period?

As this forum is mainly a platform for customers to help and advise one another issues such as yours relating to your account cannot be dealt with here by users.

It is however monitored by Virgin staff and one may contact you about this.

Your best option though would be to call customer services on 0345 6000 789 (standard rate call) and talk to them.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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biff2005
On our wavelength
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Re: cancelled mobile contract

ive just been going through my bank statements and got confused.. this has been sorted i phoned virgin mobile..

i was looking at wrong statement and thought vm had taken money from my bank ac

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Forum Team
Forum Team
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Re: cancelled mobile contract

Hi biff2005

Thanks for getting back in touch Smiley Happy

It's great to hear you've got this sorted out now.

Give us a shout if there's anything else we can help out with.

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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