please delete message
this has been solved..
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are you taking into account the necessary 30 day notice period?
As this forum is mainly a platform for customers to help and advise one another issues such as yours relating to your account cannot be dealt with here by users.
It is however monitored by Virgin staff and one may contact you about this.
Your best option though would be to call customer services on 0345 6000 789 (standard rate call) and talk to them.
If you want to say thanks > click 'Kudos'.Answered your question? > click 'Mark as Helpful Answer' also.
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Thanks for getting back in touch
It's great to hear you've got this sorted out now.
Give us a shout if there's anything else we can help out with.
Mark YForum Team
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ive just been going through my bank statements and got confused.. this has been sorted i phoned virgin mobile..
i was looking at wrong statement and thought vm had taken money from my bank ac