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Autumn10
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can't send texts

Since Thursday 12th June I've not been able to send texts they just hang. My phone is a samsung galaxy A3 and apart from texting my phone is fine - any ideas??
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Superuser
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Re: can't send texts

Hi Autumn10,

 

I presume that you mean the 12th May?

Have you downloaded or updated any apps since then? Check that "Messaging" is still your default SMS app.

Check that your Message Centre Number is correct: +447958879890

 

AlexKid :-)

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Superuser
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Re: can't send texts

Hi Autumn10,

 

I presume that you mean the 12th May?

Have you downloaded or updated any apps since then? Check that "Messaging" is still your default SMS app.

Check that your Message Centre Number is correct: +447958879890

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Autumn10
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Re: can't send texts

Hi Thanks for your reply.

Sorry I meant thurs 9th June.

No downloads and default is still set correctly and msg centre no is still correct.

I'm in the NG15 area of nottingham don't know if there's any faults in this area?

Thanx 😊
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Forum Team
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Re: can't send texts

Hi Autumn10,

 

Welcome to the Community Forum. I'm sorry to hear that you have been having problems sending text messages on your Virgin Mobile. Apologies for the delay in getting back to you. It's great to see that AlexKid was able to give you some advice to check on this issue.

 

Checking into this further for you, I can see that your local mast has been recently repaired, which would have been causing this problem. Is this working for you now?

 

Please let me know.

 

Kind regards,


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