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ZebinBristol
On our wavelength
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can not sign in to virgin mobile

Long time since I signed into my account on virgin for our mobiles. can you remind me, are they different username and password from the virgin media ones? Or should I be able to access the mobile account once I am signed into virgin media? thanks , Jo

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Lee_B
Fibre optic
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Re: can not sign in to virgin mobile

Hi ZebinBristol

The Virgin mobile and Virgin media are separate logins. They might be the same username however they are still separate accounts and separate logins.

If you don't know the username or password there is the "forgot my password " or "forgot my username " link under the login box

Have I answered your question today? Mark the question as resolved if so!

Mark as helpful answer if this has helped you to show other members the resolution

Virgin Mobile Staff , However, All opinions are my own

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Superuser
Superuser
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Re: can not sign in to virgin mobile

Hi,

being signed into Virgin Media, if you click on Mobile it'll still ask you to sign in (email address & password).

If you've forgotten either or even both though there is a "clicky" underneath the box's to reset it Smiley Happy

AlexKid:-)


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