I can't call my son's new ID phone number that starts 07452. Virgin says they haven't added this network yet. Any idea how long it might take to get this sorted? Otherwise I'll need to cancel the virgin sim.
My wife has a new ID phone. Everytime I try to call her from my Virgin mobile I'm told that calls to this number are barred. I've checked her handset and there's nothing there to suggest my calls have been barred. Oddly I can call her from my Virgin landline. I've spoken to 3 people from Virgin who have said that they are not aware of any incompatibility with ID.
Thank you for coming in and posting for the first time, welcome into the Community
As mentioned in the previous comments, 'Mapping' is something that is currently going on in the network with this number range and isn't something that is of normal occurrence . I have been in contact with a source on this and I can inform you all that the beginning of September should be looking promising, without being too vague.
I shall update the thread here in the beginning of September with some news.
I have been looking into this and the introduced new numbers are in the process of being mapped. The majority of them should have been done by now so any left would be the remaining ones that would need to be added.
Are you still getting a barred message when calling your son?