In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands. We've now completed this activity, and if you need help...
Any advice on Switching Back for O2 to Virgin mobile It's too expensive
Onam already abroad... I didn't enable roaming on my account because I read this help article and it didn't say that I needed to do anything...Using Virgin Mobile Abroad Now when I log in to my account on the website it says in Plan and Devices that ...
Need replacement SIM activated, as no connection after 1week
I am still in a state of shock (well ok thats a bit dramatic I know).My wife was with Virgin/Vodafone and got a couple of emails recently telling her the switch to O2 was about to be undertaken. All went well, we thought, until on Monday she received...
We were unable to validate your billing information. Please confirm your current info to avoid your line being suspended: https://virgin-mobileupdate.com/had this txt msg a couple of times now,wasn’t sure if it’s genuine or not.
Since change over I cannot make or receive call as it says not registered on network, O2 not replying to help request
Hi, my SIM does not work and I need a replacement sent out to me asap. Many thanks.
Changing TO Virgin Mobile.Got my PAC from current provider.Got my Virgin new SIM card.Provided Virgin with PAC yesterday for switching to complete tomorrow. All visible on Virgin website.Wanting to keep my old number working yesterday and this mornin...
I have a relative with a rolling monthly Virgin Mobile contract that is that needs cancelling, it's not been used for years and the SIM card has been lost. Attempts have been made to cancel with Virgin Mobile, but they state that they can't do it as ...
On an iphone 11 - same phone i've had for a long time. Haven't ported - been with Virgin for a while. I changed my tariff recently and i am now getting activation error messages for imessage and facetime. I've checked my tariff detail and i have unli...
