In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands. We've now completed this activity, and if you need help...
Hello,My bills are all paid but service is still barred, and I am unable to call 789. Can someone help restore service please?Thanks.
I have now had some experience of using Virgin Mobile with O2 as supplier; I was just moved over. Not good.My first trials away from my home were very bad.I have to reboot my phone, almost daily something I never did whilst with EE coverage, to get a...
How is this issue fixed? I'm having the same problem!
I can’t access voicemail from Greece. Need pin but don’t have one. Tried various contact numbers and the chat/ text help all useless
I am trying to log into my virgin mobile account but keep getting the following messagePlease verify your email addressWe haven't been able to verify the email address you used to log in. I have checked my emails and spam but not had it through even ...
Data roaming wont switch on. Saying issues but happening for 24hrs now ..says EC9999
What are Virgin doing to fix this? EXTREMELY FRUSTRATING
My switch to O2 was yesterday and now I have no network at all, I cannot make or receive calls.cannot call anyone to help.. am waiting for call from hospital. Not sure what I am suppose to do.have email saying O2 aim is on the way but no explanation....
Why have I been charged for two texts at 50p? They were shown as picture messages on my bill when there was no picture, just a short text.
I am a new Virgin mobile customer. I have managed to register for access via the app & can login etc but when I try to login via a browser to my online account it says I need to verify my email address but no matter how many times I click to have it ...
