In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands. We've now completed this activity, and if you need help...
When I receive a call on my virginmedia landline from a Vodafone mobile they can hear my phone ringing but when I answer they can't hear me but I can hear them, they have tried other virginmedia numbers and the same thing happens but if I call them ...
Put new Virgin sim into my phone about 30 hours ago, moving from Plusnet. How long does it normaly take to port my existing number to my phone.ThanksJohn.
Under VM Mobile, I had three separate mobile numbers under the one online account using a single e-mail address.Now all three numbers have been "switched", they have all been set up as individual accounts. Calling O2 they say they are unable to bring...
I Cant Call As The Phone That Is Bared Is My only Form Of Making Calls Any help Getting My Phone Unbarred Would be Fantastic Feel Free to Dm Me if You Need More Info
I have lost my monthly SIM card and I am wondering if I can get a replacement sim card
HiI need a replacement Sim for one of the numbers on my account. Would it be possible to request one here?Thanks in Advance
In the last few months both of the iPhones in our house have stopped connecting to 5G - we live 100 metres from a mast and coverage should be excellent. I've got voice and data setting setting to 5G on, but it makes no difference.
Hi i cannot remember my security key for my credit agreement for my mobile account, can anyone help?
I have tried a number of times but have not received any verification emails to set up my online account
I have a Huawei E5573Bs-322 White (mobile broadband device). I got an email to say that it be moving to O2 in August. But will it work in the same way as a mobile phone? Don't know if I will get the text the day before the change over?
