.hi very poor service for over a week, cannot use mobile at home to make or recieve calls
Sorry to hear you've had some trouble with service in your area recently. I want to get this all sorted for you as soon as possible.
Are you able to PM me your full postcode so I can check this out for you?
You can do this by clicking on the picture of my face and selecting the private message option on the right hand side.
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How are you getting on with signal in your area?
Let me know if there's anything I can do to help.