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mark8888888888
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Message 11 of 26
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Re: apn settings lumia 950

Thanks for the suggestion. I've tried apn settings for all the providers but nothing works. I'll call virgin again, if they can't sort it I'll just cancel my rolling contract and go else where. It's annoying because until the sim swap I was very happy with Virgin mobile
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Rumpelstiltskin
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Message 12 of 26
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Re: apn settings lumia 950

teabag - thanks very much for those APN settings, they worked a treat!

Since receiving my new SIM I had been without mobile data - there were no APN details in the phone and when I tried to enter any they failed to save. 2 hours on the phone with VM including the technical team got nowhere.

I think the key thing is that the new Authentication type is CHAP - the old SIM used PAP which refuse to save, and of course I was trying to enter my old APN details!

BTW: I merged the WEB APN with the MMS APN and that worked fine, and looked similar to my old APN but with the crucial difference of Authentication type.

Thanks again Smiley Happy

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Rumpelstiltskin
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Message 13 of 26
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Re: apn settings lumia 950

In case you're wondering, my APN with the new SIM:

Name: WEB
APN: goto.virginmobile.uk
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mms.virginmobile.co.uk:8002
MMS proxy: 193.30.166.2
MMS port: 8080
MCC: 234
MNC: 38
Authentication type: CHAP
APN type: default,mms,supl,hipri,fota,ims,cbs
APN Protocol: IPv4
APN Roaming Protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: None
MVNO value:Not set

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teabag
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Message 14 of 26
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Re: apn settings lumia 950

Rumpelstiltskin said "I think the key thing is that the new Authentication type is CHAP - the old SIM used PAP which refuse to save, and of course I was trying to enter my old APN details!"

Mainly 3 changes I've noticed.
Authentication type is now CHAP, (was PAP)
MNC is now 38, (was 30)
Username is now blank/not set, (was user)
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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vo81
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Message 15 of 26
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Re: apn settings lumia 950

Hopefully my sim should show up in the morning, but feeling positive will get it working after reading a few posts on this thread. Crazy that every Virgin technical support has been giving the wrong APN details out obviously going on the old sims? Could anyone else confirm please there APN settings on new sims? Was trying save under pap, basically everything they asked me to. Cheers
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vo81
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Message 16 of 26
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Re: apn settings lumia 950

Sim showed up, no apn settings on it, inputted what was on here and bingo it saves and works! messed and and pap or chap works the same.

The key thing is changing MNC to 38 , anything else it doesn't save!

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mark8888888888
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Message 17 of 26
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Re: apn settings lumia 950

I was asking for setting for lumia950 only, there is no option to enter mcc/mcn numbers on this model
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teabag
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Message 18 of 26
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Re: apn settings lumia 950

@vo81

Good to hear your up any going 🙂
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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Rumpelstiltskin
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Message 19 of 26
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Re: apn settings lumia 950

ah, so the different MNC is the key to it all, not the Authentication Type.! Smiley Happy

It was the ridiculous Android message that threw me the most - 'Access Point Name settings are not available for this user', when it just meant that it didn't like the MNC setting. Grrrrr.

(Apologies for going off thread, I know this has nothing to do with the lumia 950...)

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Rumpelstiltskin
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Message 20 of 26
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Re: apn settings lumia 950

Call me crazy, but wouldn't it be great if VM had a decent support page that listed all of the valid APN settings for each of their SIM types? And any other relevant settings while we're at it.

It would have saved me a load of stress this week, that's for sure.

eh mods? hello?

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