the scummers at virgin mobile wont unlock my phone! I got a pac code from them a few days ago and was also told my phone wouldn't need unlocking. The pac code has now come into effect and now the phone will not work because it is locked to the virgin network. I have no phone access at all now!
I read on the virgin website what to do to unlock the phone, got all the information and then contacted virgin mobile as instructed. They refuse to help me because the account was no longer valid.
Total scammers and liars imo. I think I had a close shave not to have bought a phone and contract off them again this time. I think now I am happy they tried to scam me with that too - telling me that tethering was allowed when it is not.
If I cant get this phone sorted then I'm going to pull my broadband contract too.